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Privacy Policy
Last updated on October 27, 2022
Please read this Privacy Policy carefully before using Our Services.
The following privacy policy (“Privacy Policy”) applies to each visitor (hereinafter “you”) who accesses KOMPIT mobile app and website on www.kompit.com (hereinafter collectively “Platforms”), its sub-domains and services, as well as other digital services provided to any individual or company that purchases any product or service from KOMPIT (“Services”). These Platforms are published; certain products and services are provided by KOMPIT, a company registered in Indonesia and domiciled at Wahid Hasyim St No.92, Kebon Sirih, Menteng, Central Jakarta City, Jakarta (“We/Us”).
By agreeing electronically (e.g.: by checking on the "I Agree" box) statement or accessing or using the Service or subscribing to products and services offered by us, you agree to be bound by these Terms and Conditions and Privacy Policy as available on the Platforms. We reserve the right to change, amend, modify and complete the Privacy Policy at any time and continued use of the Platforms will be deemed to have accepted the amended, modified, modified or added terms and conditions.
Contact Us
For any questions regarding this Privacy Policy or any requests regarding the processing of personal data, please contact us at info@kompit.com
Introduction
This Privacy Policy covers the use of KOMPIT personal information collected when you use www.kompit.com. We may ask you from time to time to submit personal information about yourself (e.g. name and email) and tokenized verification code in order to receive or use services on our Platforms. By entering your details in the requested field, you enable us and our service providers to provide you with the service you choose. Whenever you provide such personal information, we will treat that information in accordance with this Privacy Policy. When using your personal information, KOMPIT will act in accordance with current laws and aim to meet current Internet best practices.
;1. Information We Collect From You
We collect information that you provide to us, both from the client company and from employees directly when using Our Services. This information is vital for the satisfactory exhibition of the contractual arrangements that exist between you and us to allow us to comply with our legal obligations. Any accuracy of information relating to your data is the sole responsibility of yourself. The information that we collect from you, among others, are from:
Account Registration Information
When you create the account, we ask you to provide the registration information, such as Email, Name, Phone Number, Username, Passwords, Personal Number, Address and other information related to your account registration.
Communication with You
In any means of communication with us through email or any other way, we collect information about your communication and any information you provide or disclose. In order to answer your request, we may access information provided by email, chats, purchase history, feedback and any other correspondence with us.
Payment Information
To order and use features of the Platforms, we may require you to provide certain financial information in order to facilitate the processing of payments. We may collect your name and surname, bank account number, credit/debit card number, credit/debit card type, digital wallet number, credit/debit card expiration date and billing address.
Login Credentials
We collect Login Credentials if you are logging to our account with Authentication Data.
2. Information We Collect Automatically
When you use our Platforms or contact us directly, we may collect information, including your personal information, about the way you act on our Platforms, the services you use, and how you use them.
This information is vital for the satisfactory exhibition of the contractual arrangements that exist between you and us to allow us to comply with our legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Platforms, such as:
Log Data and Device Information
We automatically collect log data and device information when you access and use the Site, even if you have not created an Account or logged in. That information includes, among other things: Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
The right to rectify inaccurate information about you
We use Cookies, Beacons, Tags, CI codes (click tracking), ISC (source tracking), ITC (item tracking codes), Phone model, Device ID, Customer number. We also automatically collect information about the device's operating system.
Tracking technologies and Cookies
We use Cookies, Beacons, Tags, CI codes (click tracking), ISC (source tracking), ITC (item tracking codes), Phone model, Device ID, Customer number. We also automatically collect information about the device's operating system.
Geo-Location Data
We collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience. Such data may be collected only when you access the Platforms using your device.
Usage of Information
We use a tool called "Google Analytics" to collect information about your interactions with the Platforms (what pages you visit, such as the pages or content you view, your searches for listings, bookings, purchases, and other actions on the Platforms. In consequence, Google, Inc. puts a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site). For more information, please visit Google's privacy policy.
Publicly Available Personal Information
Any publicly available personal information might be collected automatically when such information is accessible to us and we have the right to collect, store, and process such data in order to provide you Our Services.
3. The Way We Use Your Information
We process your information based on general data processing principles.
We may use the information we collect through our Platforms for a number of reasons, including to:
- to identify user
- to create account
- to create trusted environment
- to create statistics and analyze market
- to stay connected
- to customize marketing
- to send billing information
- to manage user orders
- to contact user
- to improve services
- to ensure data security and prevent fraud
- to comply with applicable laws
- to request feedback
- to post testimonials
- to provide support
We will normally collect personal data from you ONLY IF we have your consent to do so, where we need the personal data to play out an agreement with you, or where the processing is in our legitimate business interests.
4. Direct Marketing
We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below.
If you wish to withdraw the consent for direct marketing, and refuse to receive information from us, you may exercise such option at any time you wish by updating your preferences in your account, following the instructions to unsubscribe in the received email, sending an email to info@kompit.com, clicking on a link for that purpose at the bottom of our e-mail with the newsletters.
5. How We May Share Your Information
We may share your information with third parties that we use to provide and support Our Services:
- Social media and advertising - Google Account, Facebook Account
- Invoice and Billing company - Xendit: Payment Gateway
We may also disclose your information to third parties:
- As required by law or regulatory requirement, court order, or other judicial approval;
- Responding to legitimate requests from public authorities, including compliance with national security and law enforcement requirements
- In connection with the sale, transfer, merger, bankruptcy, restructuring, or other reorganization of the company
- To protect or defend the rights, interests, or property of us or any third party;
- To investigate illegal activity related to our products and services; and/or
- Protecting the vital interests of people.
6. Cookies
Cookies are small text files stored by your browser on your computer when you visit our Platforms. We use cookies to improve our Platforms and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information.
7. Information from Minors
These Platforms and Our Services are not intended for or directed to persons under the age of 18. We do not knowingly collect or ask for information from minors and do not knowingly allow minors to use our Platforms or Services.
We will delete any information we discover is collected from a minor. Please contact us using the contact details above if you believe we might have information about a minor in our Platforms.
8. Sensitive Information
We will not collect sensitive information such as political opinions, religious beliefs, philosophical beliefs, racial and/or ethnic origin, genetic data, biometric data, health data, and/or data related to sexual orientation.
Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you believe that we might have such information. We have the right to delete any information we believe might contain sensitive data and/or take any actions deemed necessary.
9. Payment Information
To order and use Our Platforms, we may require you to provide certain financial information to facilitate the processing of payments. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your Personal information is governed by their Privacy Policy.
10. Third Party Links
Our Platforms may have links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, because we do not control their policies and personal data processing practices.
11. Retention
Your personal information will be retained to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements.
Your personal information will be retained as long as we need it to provide services to you unless we are otherwise required by law or regulations to retain your personal information longer.
12. Security
Security measures designed to protect the personal information you share with us, including physical, electronic, and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.
Regardless of the measures and efforts taken by us, the transmission of information via the internet, email, or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish, or otherwise share with us or anyone else.
We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm. If you have any questions regarding the security of our Platforms or Services, you are welcome to contact us at info@kompit.com
13. Your Rights
You are entitled to various rights regarding the protection of your personal information. Those rights are:
The right to access the information we have about you
If you wish to access your personal information that we collect, you can do so at any time by contacting us using the contact details provided below.
The right to rectify inaccurate information about you
You can correct, update, or request deletion of your personal information by contacting us using the contact details provided below.
The right to object to the processing
When we rely on your consent to process your personal information, you may withdraw consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of processing prior to the withdrawal of your consent.
The right to file a complaint
You can raise questions or complaints to the national data protection agency in your country of residence in the event where your rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.
The right to erase any data concerning you
You may demand erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed.
14. Application of Privacy Policy
This Privacy Policy applies only to the services offered by our Company. Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include Our Services or other sites linked from our Platforms or Services.
15. Amendments
Our Privacy Policy may change from time to time. We will post any changes on our Platforms and, if the changes are significant, we may consider providing a more explicit notice (including email notification and banner notification of Privacy Policy changes).
16. Acceptance of This Privacy Policy
We assume that all Users of this Platforms have carefully read this document and agree to its contents. If someone does not agree with this Privacy Policy, they should refrain from using our Platforms. We reserve the right to change Our Privacy Policy at any time and inform by using the way as indicated in Section 15. Continued use of this Platforms implies acceptance of the revised Policy.
17. Further Information
If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at the details as indicated above.
Child Protection Policy
PREAMBLE
The Constitution of the Republic of Indonesia, specifically Article 28B of the 1945 Constitution, guarantees the rights of children to live, grow, develop, and be protected from violence and discrimination, even while still in the womb.
Law No. 23 of 2004 concerning Child Protection, as amended by Law No. 35 of 2014, defines in Article 1 that a child is any person under the age of 18, including those still in the womb. It emphasizes that nurturing, educating, and protecting children is a responsibility not only of parents but also of the state, to respect, protect, and fulfill children's human rights.
As an organization founded on Human Rights principles, KOMPIT believes that children have equal rights to all citizens. KOMPIT respects, values, and strives to enhance community culture, traditions, and practices that protect children's rights. In implementing policies, programs, and activities, KOMPIT prioritizes the protection and enforcement of children's rights, particularly protecting children from exploitation, preventing sexual violence, and ensuring children are not involved in inappropriate labor.
1. CHILD PROTECTION PRINCIPLES
a. Comprehensive Protection: Prevention, identification, addressing, and handling of all forms of exploitation.
b. Non-Discrimination: Respectful and equal treatment for every child regardless of race, ethnicity, religion, skin color, gender, nationality, or social status.
c. Prevention: Proactive measures to minimize potential risks of harm to children.
d. Best Interests of the Child: Prioritizing children's safety and well-being, involving children in decisions affecting them.
e. Zero Tolerance for Violence and Exploitation: Immediate action on all reported violations.
f. Shared Responsibility: Ensuring that everyone associated with KOMPIT is adequately trained, and partner organizations adhere to minimum protection standards.
g. Confidentiality: Maintaining confidentiality of sensitive information, sharing only for safety or investigative purposes.
h. Transparency and Accountability: Establishing systems that ensure accountability to children, families, and communities, promoting a child-friendly organizational culture.
2. MINIMUM CHILD PROTECTION STANDARDS
Knowledge and Skills: All personnel receive training on child safety, including online safety, domestic violence, and child trafficking.
Anti-Corruption Measures: Clear, child-friendly reporting procedures for concerns or allegations.
Socialization: Clearly communicate and enforce standards to all staff, partners, and community members.
Documentation: Ethical procedures for using children's stories, photos, videos, and personal data.
Digital Security: Policies to ensure safe usage of IT and social media.
Risk Management: Regular assessments to identify and manage child protection risks.
Staff Recruitment: Strict background checks, including reviewing digital footprints and any past misconduct.
Safe Environment: Ensuring secure and supervised settings for children involved in activities.
Monitoring and Evaluation: Regular evaluations to ensure compliance, addressing any violations promptly.
3. CONTACT WITH CHILDREN
All KOMPIT personnel must:
- Refrain from inappropriate language or behavior.
- Not engage in violence, abuse, or exploitation.
- Avoid corporal punishment or humiliation.
- Not consume drugs, alcohol, or smoke near children.
- Avoid neglecting or ignoring children.
- Not involve children in inappropriate labor or tasks.
- Allow children independence in personal activities.
- Never misuse digital devices or social media concerning children.
- Depict children respectfully and truthfully in all media.
- Obtain consent before photographing or recording children.
- Report violations immediately.
- Avoid financial exploitation.
- Not leave children unsupervised or share inappropriate personal information.
- Avoid conflicts of interest and favoritism.
4. CHILD PROTECTION STRATEGY
a. Violence Prevention: Raising awareness, providing training, and ensuring safe recruitment practices.
b. Awareness Training: Ensuring comprehensive understanding and compliance with this policy.
c. Reporting Child Abuse: Clearly defined reporting procedures and obligations.
d. Responding to Abuse: Taking immediate protective actions, investigations, and preventive measures.
5. COMPLAINT MECHANISM
The mechanism includes:
- Reporting suspicions or violations to Child Protection Focal Points or supervisors.
- Receiving, reviewing, and collecting evidence for reports.
- Following established procedures for processing reports.
- Decision-making and implementation.
- Monitoring case resolution.
- Detailed documentation.
- Collaboration for legal and psychological support.
- Ensuring protection and rehabilitation post-reporting.
CONTENT SAFETY GUIDELINES
KOMPIT affirms:
- No support or provision of CSAE content.
- Zero tolerance for sexual exploitation.
- Internal protective systems against harmful content.
GENERAL STATEMENT:
- Enables secure participation in sports and e-sports competitions.
- Connects users securely to events and venues.
- Strict prohibition of explicit or inappropriate content.
VERIFIED USERS
- Mandatory registration with verified email and phone.
SAFETY PROCEDURES
Content Control:
- Moderation of all user-generated content.
- No open media upload features.
Reporting and Rapid Action:
- Reports via Instagram, X, or email (info@kompit.com).
- Reports resolved within 48 hours.
ACCESS AND PRIVACY
- No access to camera, gallery, or location without explicit consent.
- No open communication features among users.
CLOSING STATEMENT
KOMPIT explicitly disclaims any association with or facilitation of CSAE activities. The app adheres strictly to ethical standards, focusing on education, healthy competition, and robust protection systems to safeguard all users.
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